The online work order submissions allows for a convenient and improved process to allow THA to address the maintenance issues you may be having at your home. Click here
to review THA’s list of what is considered an emergency. If your request falls under one of the listed categories please contact your property management office during office hours.
Residents are responsible for the cost of services or repairs due to intentional, negligent, or accidental damage to their dwelling unit, Tacoma Housing Authority (THA) common areas or grounds beyond normal wear and tear, caused by the resident, household members, or guests and will be charged accordingly. An itemized statement will be prepared and presented to the resident by THA management.
At the time of submittal, you will be asked if THA has permission to enter your home to complete the work order provided in the instance that no one is home. If we are granted permission to enter, then THA will respond to your request within 10 days. If THA does not have permission to enter, then your request may be delayed.